Every you touch is ****
Every aspect of Cell C is ****. From the Signal all the way to the accounts department. In february 2018 i got a notification to say that Cell C had taken over all contracts from iConnect. I got an email in march for payment- which i paid. I was having connection issues and i called to log a complaint and found out that Cell C had disconnected me. I didnt ask to be disconnected or did i ask to stop the account. This was a mistake on Cell Cs behalf. It took a month to try get the status of the account reconnected. I eventually had to apply for another service provider through Vumatel and I got a call from then stating that I didnt have a ISP. This was a battle to get this done due to Cell C, Cell C had decided to give me a SECOND fiber line and then charge me a re connection fee and an installation fee. I disputed the invoice and was pleasantly surprised to get sent a credit note for +/- R600 owning to me. Thursday i get a Arrears notification and demanding i pay R192 or get handed over and face legal proceedings. Friday i call to query the invoice and got a very surprised reaction from Wynand in Fiber saying your account is a mess. He asked me to give him an hour to sort out the issue. 5 DAYS have gone by and I haven heard a peep.
Cell C - I dont want a response.I just want everyone to see how **** you are as a service provider.
Good afternoon Gregg
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | PN
Good afternoon Gregg
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | PN
Lungi contacted you and provided interim feedback.
Regards
Cell C | PN
Lungi contacted you and provided interim feedback.
Regards
Cell C | PN
Yes, it was sent on the 10th and feedback will be provided.
Regards
Cell C | PN
Yes, it was sent on the 10th and feedback will be provided.
Regards
Cell C | PN
Yes, it was sent on the 10th and feedback will be provided.
Regards
Cell C | PN
Yes, it was sent on the 10th and feedback will be provided.
Regards
Cell C | PN
Lungi confirmed that she provided you with the feedback she received from MyFibre.
Regards
Cell C | PN
Lungi confirmed that she provided you with the feedback she received from MyFibre.
Regards
Cell C | PN
