JD
Johan D
1 reviews | Active since Sept 2018
28 Aug 2020, 13:06
Every damn time want bank statements. And no one can read really disgusting what tipe of people working at cell c
And still every time cell c fibre support asks me for bank statements of july i sent it over ten times the whole month not one person at cell c support cannot read a stupid bank statement i say exactly where the payment is 17th of july the last transaction you can see debit eft internet payment and shows R599 out my account it shows - 599 but there isnt one person with enough brains to see that and sort my damn account out the same on August its payed on the 21st last transaction says the same and show account of cell c and - 599 out my account but not one person has enough brains at cell c to read a stupid bank statement every damn time i must send another bank statement and again amd again im so fed up with this stupid provider i dont even want to go on with them i want all of my stufd canceled and ill go somewhere else where there is people who can read and sort things out. This is whats happen in south africa people gets a position and they cannot do what they have been appointed for really disgusting
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Replies (6)0
Replies (6)
Cell C's replyOfficial
28 Aug 2020, 14:19Hi Johan
As per feedback, a consultant contacted you and you didn't even allow the consultant to say anything and you dropped the call.
Our trained consultants can read a statement and can provide a bill breakdown. The bank statement you sent confirms that your debit order reversed in July and you didn't include the proof of payment you made.
^PN
As per feedback, a consultant contacted you and you didn't even allow the consultant to say anything and you dropped the call.
Our trained consultants can read a statement and can provide a bill breakdown. The bank statement you sent confirms that your debit order reversed in July and you didn't include the proof of payment you made.
^PN
Cell C's reply28 Aug 2020, 14:19
Official
Hi Johan
As per feedback, a consultant contacted you and you didn't even allow the consultant to say anything and you dropped the call.
Our trained consultants can read a statement and can provide a bill breakdown. The bank statement you sent confirms that your debit order reversed in July and you didn't include the proof of payment you made.
^PN
As per feedback, a consultant contacted you and you didn't even allow the consultant to say anything and you dropped the call.
Our trained consultants can read a statement and can provide a bill breakdown. The bank statement you sent confirms that your debit order reversed in July and you didn't include the proof of payment you made.
^PN
JD
Johan D's updateReviewer Update
28 Aug 2020, 19:47Listen here stop bull****ting me now. On the damn 17th it shows debit inter payment 599 out my account into your account number. The same on August the 21st 599 out of my account you are giving me a bad credit name. Sort your damn accounts out now. Im fed up with your support and your consulting.its so easy to see on the statement that its payed. Both months and i sent a screen shot from my app showing the 2 payments into your account and the date and time. So how the hell can i not showed you all the proof. Ill take further steps against cell c because you are waisting my time and money and messing my name up with credit burue. I wish i never took this stupid fibre from cell c. *********** people and service. You have all the proof. Im going to go to the bank and let them phone you stupid account staff to say its payed and just try and double bill me. This is so disgraceful the tipe of people that works there and i keep sending proof and saying where it shows and your managers saw it aswell and said can see its been payed but not one of you can do how the hell. Just shows that you cannot sort it out or read a bank statement. So now you will sort it out. Try me now because now you will get a ugly person try me i had enough **** now.
JD
Johan D's update28 Aug 2020, 19:47
Reviewer Update
Listen here stop bull****ting me now. On the damn 17th it shows debit inter payment 599 out my account into your account number. The same on August the 21st 599 out of my account you are giving me a bad credit name. Sort your damn accounts out now. Im fed up with your support and your consulting.its so easy to see on the statement that its payed. Both months and i sent a screen shot from my app showing the 2 payments into your account and the date and time. So how the hell can i not showed you all the proof. Ill take further steps against cell c because you are waisting my time and money and messing my name up with credit burue. I wish i never took this stupid fibre from cell c. *********** people and service. You have all the proof. Im going to go to the bank and let them phone you stupid account staff to say its payed and just try and double bill me. This is so disgraceful the tipe of people that works there and i keep sending proof and saying where it shows and your managers saw it aswell and said can see its been payed but not one of you can do how the hell. Just shows that you cannot sort it out or read a bank statement. So now you will sort it out. Try me now because now you will get a ugly person try me i had enough **** now.
JD
Johan D's updateReviewer Update
28 Aug 2020, 19:58It shows on the last transaction om the 17th inetbank pay debit. And it shows R1399. 98 - R599 =R800. 98 into your account num so how the hell can you not see that in my bank statement really thats how *********** you are. On the 22nd you did the second debit order after i payed you then on the
24 i did a reversal because i payed you and i am not paying double and i did the same damn payment this august on the 21st. Your account number is also there
341 98 7178.
Now i s**** fed you so go and look and sort this out really if you cant do that then you cannot work in the department that you are
24 i did a reversal because i payed you and i am not paying double and i did the same damn payment this august on the 21st. Your account number is also there
341 98 7178.
Now i s**** fed you so go and look and sort this out really if you cant do that then you cannot work in the department that you are
JD
Johan D's update28 Aug 2020, 19:58
Reviewer Update
It shows on the last transaction om the 17th inetbank pay debit. And it shows R1399. 98 - R599 =R800. 98 into your account num so how the hell can you not see that in my bank statement really thats how *********** you are. On the 22nd you did the second debit order after i payed you then on the
24 i did a reversal because i payed you and i am not paying double and i did the same damn payment this august on the 21st. Your account number is also there
341 98 7178.
Now i s**** fed you so go and look and sort this out really if you cant do that then you cannot work in the department that you are
24 i did a reversal because i payed you and i am not paying double and i did the same damn payment this august on the 21st. Your account number is also there
341 98 7178.
Now i s**** fed you so go and look and sort this out really if you cant do that then you cannot work in the department that you are
JD
Johan D's updateReviewer Update
31 Aug 2020, 11:42Really this is ridiculous. After sending all my bank statements and going into bank and getting papers stating i payed my stupid account. Cell c will phone me again about debit orders but i did an eft and showing it all on thr papers. They phone me wanting statements again how dumb is the account department at cell c really this is ****ing me off now. Taking off from work to sort these dumb people work out. I want this sorted out or im taking legal action today. Cant go on like this have all thr proof i payed but still want statements this is disgusting.
They dont have staff that can do their job
They dont have staff that can do their job
JD
Johan D's update31 Aug 2020, 11:42
Reviewer Update
Really this is ridiculous. After sending all my bank statements and going into bank and getting papers stating i payed my stupid account. Cell c will phone me again about debit orders but i did an eft and showing it all on thr papers. They phone me wanting statements again how dumb is the account department at cell c really this is ****ing me off now. Taking off from work to sort these dumb people work out. I want this sorted out or im taking legal action today. Cant go on like this have all thr proof i payed but still want statements this is disgusting.
They dont have staff that can do their job
They dont have staff that can do their job
Cell C's replyOfficial
31 Aug 2020, 12:30Hi Johan
We understand your frustration, but the only way to resolve this is to engage in a meaningful way.
We phoned you to discuss the matter but you shouted, used vulgar and hung up on us.
Are you willing to take our call right now, give us a chance to speak and rectify the account?
^MM
We understand your frustration, but the only way to resolve this is to engage in a meaningful way.
We phoned you to discuss the matter but you shouted, used vulgar and hung up on us.
Are you willing to take our call right now, give us a chance to speak and rectify the account?
^MM
Cell C's reply31 Aug 2020, 12:30
Official
Hi Johan
We understand your frustration, but the only way to resolve this is to engage in a meaningful way.
We phoned you to discuss the matter but you shouted, used vulgar and hung up on us.
Are you willing to take our call right now, give us a chance to speak and rectify the account?
^MM
We understand your frustration, but the only way to resolve this is to engage in a meaningful way.
We phoned you to discuss the matter but you shouted, used vulgar and hung up on us.
Are you willing to take our call right now, give us a chance to speak and rectify the account?
^MM
JD
Johan D's updateReviewer Update
31 Aug 2020, 12:59Listen here you can't even sort a damn account out will all tyr proof you need even a letter from my bank showing it and stamped its not debit orders i eft it in your damn account and dont say i was fulgar ok i was not yes i shouted because i fed up with this bull**** now. You have all my bank statements and screen shot and a certified bank letter with the proof so you need nothing more sort this out now every time i speak to you guys its a bank statement or its not reflecting. Its not a stupid debit ordet i payed it electronically do you understand sort this out now you have 2 hours. Its 2 months and still you cant do that. Ill get a lawyer now this is unacceptable
JD
Johan D's update31 Aug 2020, 12:59
Reviewer Update
Listen here you can't even sort a damn account out will all tyr proof you need even a letter from my bank showing it and stamped its not debit orders i eft it in your damn account and dont say i was fulgar ok i was not yes i shouted because i fed up with this bull**** now. You have all my bank statements and screen shot and a certified bank letter with the proof so you need nothing more sort this out now every time i speak to you guys its a bank statement or its not reflecting. Its not a stupid debit ordet i payed it electronically do you understand sort this out now you have 2 hours. Its 2 months and still you cant do that. Ill get a lawyer now this is unacceptable