YA
Yoland A

1 reviews | Active since Jun 2020

02 Jul 2020, 11:26

Even more frustrated

It's now more than 48 hours since I have received any form of feedback from the support team who had informed me that I would get feedback from the support team within 48 hours.

It's exactly like how the team leader from the call center informed me that he will listen to the call recordings. Which was based on how the agent had cancelled my contract without my authorization, exactly like how I didn't receive feedback from that given team leader, seems like we going around in circles all over again,

I am on the verge of getting blacklisted because of the poor services been delivered from cell c.

Shame on you Cell C

0
Replies (2)
Cell C
Cell C's reply02 Jul 2020, 11:43
Official
Good day Yoland 

We sincerely apologies for the delay. We will follow up and revert to you. 

^NT

Best regards,

Cell C
Cell C's reply02 Jul 2020, 12:29
Official
 As per our record, the query has been resolved. 

You have made a payment arrangement with  Nudebt. 

^NT 

Best regards,