HS
Heidi S
1 reviews | Active since Nov 2011
15 Jul 2024, 10:26
EVEN A STRUGGLE TO CANCELL YOUR FIBRE AND 2XCELL NUMBERS (SIM CARDS). NOBODY IN CELL C KNOWS HOW TO HELP ME :( :( :( :(
It is such a mission to cancel my fibre line contract that has 2 linked cell phone sim cards..... I've been trying since last week Tuesday and every day I get a different story :(:(:( They do not understand that I want to cancel the contract HOWEVER, I WANT TO PORT THE FIBRE AND THE 2 X CURRENCT NUMBERS I'M USING. THEY JUST CANNOT GET IT RIGHT!!!! I AM BEYOND EXPLAINING THE SAME THING TO A DIFFERENT PERSON EVERY DAY. I DO NOT WANT TO LOOSE MY 2 X NUMBERS AND NOBODY GETS IT. AND ALSO WANT TO KEEP MY FIBRE PORT TO MOVE TO ANOTHER SP
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Heidi S's updateReviewer Update
15 Jul 2024, 11:04I have spoke to so many people the last week at Cell C and every day I get a different story... I want to speak to someone senior tat can explain the steps to me to cancel my fibre contract and 2 x linked sim cards and understand the process if I want to keep my sim numbers as well as the port for the firbre as I'm moving as far away as possible from Cell C. The service is just **********. Nobody seems to know how to cancel my contract and to keep the firbre pot open and the 2 sim numbers. Never see such incompetence in my live!
HS
Heidi S's update15 Jul 2024, 11:04
Reviewer Update
I have spoke to so many people the last week at Cell C and every day I get a different story... I want to speak to someone senior tat can explain the steps to me to cancel my fibre contract and 2 x linked sim cards and understand the process if I want to keep my sim numbers as well as the port for the firbre as I'm moving as far away as possible from Cell C. The service is just **********. Nobody seems to know how to cancel my contract and to keep the firbre pot open and the 2 sim numbers. Never see such incompetence in my live!