eStatement issue continue

For the 3rd month in a row, I am receiving my CellC "e-statement" in PDF format that's ******* or unreadable.

Previous months I requested it to be resent and have this fixed, obviously, I was **** to, as the last consultant I dealt with (please pull the recording) told me it's resolved.

Ensure that March is resent in a proper format, or confirm web link where I can get my statements, as your "IT" don't know what they are doing!

TREAT AS URGENT!