CH
Charmain H
1 reviews | Active since Nov 2023
12 Mar 2025, 09:33
Escalation to Icasa for unreliable CellC service
Could anyone running a business please advise me how to cancel a non functioning internet connection? Payments are taken but service has broken down countless times every day since July of last year. I wonder If Hello Peter can escalate this to Icasa for me?
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Cell C's replyOfficial
12 Mar 2025, 09:53Dear Charmain Hawthorne
Thank you for contacting Cell C.
We understand how frustrating this situation must be, and we sincerely apologize for the ongoing service issues. Please be assured that we have escalated your query to our team for further assistance. They will be in touch with you soon to help resolve this matter.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We understand how frustrating this situation must be, and we sincerely apologize for the ongoing service issues. Please be assured that we have escalated your query to our team for further assistance. They will be in touch with you soon to help resolve this matter.
Regards,
Cell C | TM
Cell C's reply12 Mar 2025, 09:53
Official
Dear Charmain Hawthorne
Thank you for contacting Cell C.
We understand how frustrating this situation must be, and we sincerely apologize for the ongoing service issues. Please be assured that we have escalated your query to our team for further assistance. They will be in touch with you soon to help resolve this matter.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We understand how frustrating this situation must be, and we sincerely apologize for the ongoing service issues. Please be assured that we have escalated your query to our team for further assistance. They will be in touch with you soon to help resolve this matter.
Regards,
Cell C | TM