1 reviews | Active since May 2016
EPIC 200 (R200 TO USE FOR CALLS SMS AND DATA YET I GET CHARGED!!!!!
How Pathetic!
I have an epic 200 contract where I get R200 rand airtime to use as I want. All of the sudden I get billed for calls and it does not come of my R200 rand. Phoned in to complain about this and I get told it is special nrs and does not come of my airtime? (why then stipulate on my contract to spend as you want...etc data call and sms???)
I cannot wait to cancel my contract with you!!!!
Terrible service!!!
Good morning Weinand
As per the terms and conditions of the subscriber agreement,” Inclusive benefits” meaning any voice minutes/SMSs/MMSs/data that is included as part of the agreement and for which no extra charges are owed by you. These benefits are only for local use on local South African networks.
Therefore, you cannot call numbers such as 0800 / 0860 / 0861 with your inclusive minutes.
Regards
Cell C | PN
Good morning Weinand
As per the terms and conditions of the subscriber agreement,” Inclusive benefits” meaning any voice minutes/SMSs/MMSs/data that is included as part of the agreement and for which no extra charges are owed by you. These benefits are only for local use on local South African networks.
Therefore, you cannot call numbers such as 0800 / 0860 / 0861 with your inclusive minutes.
Regards
Cell C | PN
Good day Weinand
Mpho has been in contact with you to assist with this matter.
Regards
Cell C | MM
Good day Weinand
Mpho has been in contact with you to assist with this matter.
Regards
Cell C | MM