EPIC 100

Cellc has debited my account with R896 when I renewed my contract with them, because they signed me up on an open contract. When going into Pinelands Howard Center Cellc branch as the 3rd outlet of Cellc to assist me with getting my new phone because there call centre messed up my phone being sent to me and then the Canal Walk Cellc branch didn't have the phone I wanted. They didn't advise me that they would be putting me onto a open contract which means that I can not load myself with airtime even though they send me smses that they will be crediting my account with R100 airtime and they are now billing me with airtime as data because their stupid network doesn't work and I can not buy a data bundle and to top up your account you can not request any less than R50 airtime. COMPLETELY *******!!!!Now there customer care center phones and me and they tell me they can not help me I must go into the branch I signed up at.