Enraged customer

<p>To have such poor customer service and then to lie to me and the manager is just unacceptable. </p> <p>I wanted to purchase the R99 pocket wifi deal but Cell C Lakeside Mall had ran out so I was told that they would be getting more stock and I should fill out the forms, go to bank etc etc etc and then she (Busi) from Cell C lakeside Mall will call me when I can come in and collect. So she wrote my details down and I was now on the waiting list. I then followed up and called Busi every single week for 7 weeks (sometimes more than once a week) and every time Busi would tell me that they didn't have stock and she will phone me as soon as they do. She promised that they would definitely be getting stock so the deal was still in play I just needed to be patient. Well I called again and all of a sudden she claims to not have spoken to me since last month (I have phone records that prove otherwise) and that the deal has been over for a month now. I am outraged that I didn’t even receive a phone call as promised many times and then to be so short with me about how I missed the deal and then to lie to me and the manager about how often we had spoken. I spoke to the manager Queen who apologises for Busi customer service. The problem is that this has wasted 2 months of my time, my money, and now my patients! And my problem is still not solved! What has the words I’m sorry done? Nothing but loose me as a client! I will be moving my account (loyal customer for more than 15 years) ASAP! </p>