Enough is Enough

Since I opened a contract with CellC it has been nothing but a huge pile of S@$#! They are always experiencing technical difficulties then causally dropping the line OR they just drop the line half way through your conversation! Is CellC employing kindergarten kids because they can get absolutely almost nothing correct. their FINANCE department is the WORST! They either double billing my husband or myself and even after i cancelled my phone insurance with them because their insurance is over the top, they still billed me for 2-3 months for insurance?

Now, today, they triple billed me, then the young lady in the call center, Anne Mahlangu who tried assisting, politely tells me someone in Finance will get back to me in only 2 working days. Then i asked to speak with her Supervisor, Amanda Dubazane, who will apparently contact me as she is busy with another client. I asked is this also over 2 days? Anne rep****, no after she has spoken to her client. How many times a year during the months does one have to call and remind them not to repeat the same mistake???

I have never had this terrible service from MTN. It's a dam shame some people comes to work to only earn a salary. There is no passion or friendliness to help customers. CellC is the poorest quality and you guys have the lowest standard.

I cannot wait for my contract to end soon!!!