JMdV
Johannes Michiel de Villiers
1 reviews | Active since Nov 2014
04 Dec 2018, 14:09
Enough is enough
Disgusted X 10 at your service. Today is day number 6 with network issues, why should I have to suffer under your incompetence? I can't even get into my home since you can only gain access to our complex with a cellphone! I've tried to cancel my contract telephonically due to you being unable to provide me with a service, but you want me to pay a cancellation fee! Ridiculous, why should I reward you for your incompetence? Well guess what, if you don't want to cancel my contract I'll just cancel my debit order and get an attorney to sort out the rest. Please don't come with excuses stating that you have issues due to load shedding, MTN and Vodacom doesn't have these issues so stop blaming someone else for your incompetence. Enough is enough
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
04 Dec 2018, 14:38Good afternoon Johannes
Do not despair, we will get someone to assist. Feedback will be provided.
We apologize for poor service.
Regards
Cell C | PN
Do not despair, we will get someone to assist. Feedback will be provided.
We apologize for poor service.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Dec 2018, 14:38
Official
Good afternoon Johannes
Do not despair, we will get someone to assist. Feedback will be provided.
We apologize for poor service.
Regards
Cell C | PN
Do not despair, we will get someone to assist. Feedback will be provided.
We apologize for poor service.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
05 Dec 2018, 08:09As per feedback you have been contacted and were advised that networks is handling the issue.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply05 Dec 2018, 08:09
Official
As per feedback you have been contacted and were advised that networks is handling the issue.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
JMdV
Johannes Michiel de Villiers's updateReviewer Update
05 Dec 2018, 09:02I would like to put on record that your call to me yesterday afternoon was interrupted and cut short due to me losing signal again (no surprises there...) and I would further like to put on record that for the last 6 days daily at between 12h30 and 12h45 I lose network coverage, but today I have not yet had signal while at work in the Meyerspark, Pretoria region. So you are NOT handling the issue, it is actually getting worse
JMdV
Johannes Michiel de Villiers's update05 Dec 2018, 09:02
Reviewer Update
I would like to put on record that your call to me yesterday afternoon was interrupted and cut short due to me losing signal again (no surprises there...) and I would further like to put on record that for the last 6 days daily at between 12h30 and 12h45 I lose network coverage, but today I have not yet had signal while at work in the Meyerspark, Pretoria region. So you are NOT handling the issue, it is actually getting worse
JMdV
Johannes Michiel de Villiers's updateReviewer Update
07 Dec 2018, 11:44Day number 8 and still no network coverage. So please explain, how exactly are you "handling" the issue? Your service is so poor I don't even think if I try I can be as useless as you to my clients...
JMdV
Johannes Michiel de Villiers's update07 Dec 2018, 11:44
Reviewer Update
Day number 8 and still no network coverage. So please explain, how exactly are you "handling" the issue? Your service is so poor I don't even think if I try I can be as useless as you to my clients...
JMdV
Johannes Michiel de Villiers's updateReviewer Update
07 Dec 2018, 11:44Day number 8 and still no network coverage. So please explain, how exactly are you "handling" the issue? Your service is so poor I don't even think if I try I can be as useless as you to my clients...
JMdV
Johannes Michiel de Villiers's update07 Dec 2018, 11:44
Reviewer Update
Day number 8 and still no network coverage. So please explain, how exactly are you "handling" the issue? Your service is so poor I don't even think if I try I can be as useless as you to my clients...
JMdV
Johannes Michiel de Villiers's updateReviewer Update
07 Dec 2018, 11:44Day number 8 and still no network coverage. So please explain, how exactly are you "handling" the issue? Your service is so poor I don't even think if I try I can be as useless as you to my clients...
JMdV
Johannes Michiel de Villiers's update07 Dec 2018, 11:44
Reviewer Update
Day number 8 and still no network coverage. So please explain, how exactly are you "handling" the issue? Your service is so poor I don't even think if I try I can be as useless as you to my clients...