MM
Moleboheng M

1 reviews | Active since Dec 2018

12 Dec 2018, 11:54

Endless penalties

I'm tired of cellc penalties,I've changed bank details in July and advised the creditor but debit order ran on an old account and had to pay a penalty,the following month same happened as they couldn't link/change due to the error they get of the branch code,to date am still billed for the penalties and it came to a point where my line got suspended last month and eventually I settled the arrears in November. Tuesday the 4th I received SMS that am in arrears again,another penalty. Will I ever finish paying the arears/penalties ?

0
Replies (3)
Cell C
Cell C's reply12 Dec 2018, 13:22
Official
Good afternoon Moleboheng

We have requested one of our team members to look into this matter and assist. Do expect communication and be assured that a resolution will be provided.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply13 Dec 2018, 11:09
Official
Please be advised that Mpho could not get hold of you on your contact number. However, he will keep trying. 

Regards 
Cell C | PN 

Best regards,

Cell C
Cell C's reply13 Dec 2018, 12:35
Official
Kindly refer to Mpho's email as he could not reach you on your contact number.

Regards
Cell C | PN

Best regards,