FS
Frik S
1 reviews | Active since Jan 2016
21 Jan 2016, 13:54
Endless advertising after REPEATED please to stop
I have made ENDLESS calls to the Cell C call centers, asking to be taken off of any and all advertising sms's, calls, etc..<br> First, I was told that it cannot be done and that I have to 'opt out' each and every time Cell C advertises something new via sms...<br> I was then told that I had been taken off of all advertising lists.<br> I have talked to agents, supervisors, managers, and its the same rhymes every time.. \You need to opt out each time".. Once I make it clear to them that Cell C refusing to stop contacting me with these adverts leaves me feeling herrassed"
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
22 Jan 2016, 07:16Hello F.Steyn,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply22 Jan 2016, 07:16
Official
Hello F.Steyn,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
