1 reviews | Active since Dec 2016

01 Jun 2017, 08:22

Ended relationship

<p>I cancelled my contract on the 12/04/2017 and was told that I must pay the settlement amount of R1499.75 which I did. I received a SMS confirming cancellation on the 13/04/2017.</p> <p> </p> <p>On the 29/05/2017 Cell C took R 1499.75 from my cheque account. No one at Cell C can explain why. I need that amount reversed today and a letter of explanation.</p> <p> </p> <p>Disappointed ex customer.</p> <p> </p> <p>If you are going to call me. Please phone after 15h00</p> <p> </p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply01 Jun 2017, 08:36
Official

Hi Nombuso

We'll get one of our team members to look into this matter and provide clarity. Be assured this will be sorted.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply07 Jul 2017, 15:56
Official

Nelly has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,