SF
Sadie F

1 reviews | Active since Jun 2016

02 Oct 2021, 15:56

****en terrible experience

PLEASE PLEASE STAY AWAY FOR CELLBULL****C. I RECENTLY UPGRADED MY CONTRACT & HAVE HAD THE WORST EXPERIENCE. I CALLED THEM TO QUERY A BENEFIT I WAS OFFERED BY NEVER PROVIDED THE AGENT TOLD ME TO RESTART MY PHONE AND THE DATA WOULD REFLECT GEEZ AS IF THAT WOULD HELP.WITH THEIR *********** SYSTEM.

NOTHING CHANGED I WROTE AN EMAIL TO THE CLIENT SERVICES AS I COULD NOT GET THROUGH, TODAY I GET A CALL FROM A TERRIBLY RUDE CONSULTANT WHO GAVE ME SO MUCH ATTITUDE AS IF SHE HELPS PAY MY MONTHLY ****EN BILL. ' MISS SADIE WILL YOU LISTEN TO ME' I LET HER TELL ME A WHOLE LOT OF BULL**** TRYING TO COVER THEIR OWN ****S. BUT WHEN I WAS GIVING HER THE FACTS SHE DECIDES TO TRY AN SCREAM AT ME. HOW DARE YOU???

I AM FULLY AWARE OF THE TERMS AN CONDITIONS OF MY CONTRACT AS WELL AS DATES OF MY CONTRACTS I DO PAY ATTENTION TO DETAIL. THERE IS NO WAY IN HELL I WILL CONTUNUE TO RUN BEHIND CELLC.

GET YOUR **** TOGETHER AND DO NOT TELL ME ABOUT THE 26 OF OCTOBER!!

0
Replies (1)
Cell C
Cell C's reply02 Oct 2021, 17:25
Official
Hi Sadie

We apologize for the service you received from our call Center.

Please send us a brief description of the problem with your upgrade .

^NH