kV
kimon V

1 reviews | Active since Sept 2013

22 Oct 2015, 11:42

Empty Promises & unprofessional Service

Good Day.<br> <br> on the 28th August i cancelled my contract after two years, Wednesday the 7th October i contacted Cell C to re-open, i opted for the Huawei P8 LITE epic 100 contract. everything was done & accepted. I was told on that Wednesday that stock will arrive on the 8th & delivery will take place on the 9th bear in mind today is the 22nd i still have no handset, i call everyday Dealing with Vusi Masia but empty promises are being made, today i call he says he might have to offer me a other deal due to no phone's. i do not want another deal i dont not want another phone, i want the P8 & on the same deal as i signed up for the deal almost 3weeks later after a million empty promises i still dont have a handset. Cell C Cant Advertise something & can not deliver, that is False Advertising!!!! i have been a very loyal client to Cell C Never Skipped payments at all & this is what we get false adverti*****t Empty Promises & ****py attitudes. i signed up for a P8 i expected a P8 even if its not the P8 lite this is Cell C's problem do not make it the Clients. & if have to take it further indeed i will cause this is purely unorganised & false advertising to get ppl to sign up.

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Replies (1)
Cell C
Cell C's reply22 Oct 2015, 11:48
Official
Hello kimon,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN