AV
Abel V

1 reviews | Active since Sept 2017

08 Sept 2017, 21:42

Empty promises - false advertising

I upgraded one of my contracts to a new Samsung S8. The advert indicated that I will receive a VR gear with the phone. To my suprise, upon delivery... no VR gear. After phoning Customer care, they indicated that it was till stock last. It is not advertised like that. Other phones indicate that it is while stocks last. I want my VR Gear as it was advertised with the phone. There has to be stick available if it is advertised like that.

Empty promises Cell C and false advertising!

0
Replies (1)
Cell C
Cell C's reply09 Sept 2017, 07:50
Official

Good morning Able

We apologize for the manner in which this matter was handled and for the inconvenience caused.

We have referred this matter to one of our team members for assistance.

Regards

Cell C | PN

Best regards,