Empty Promises

I'm really disappointed in CellC terrible service overall. Cell C social media promised to sort out our problem 3 days no response, I've emailed everyday to sort out the problem, for weeks we can't received calls or phone anyone. They check on your ITC without permission. All of the sudden split the account up with different collecting days without notification. 2 Different consultants said it were a billing error on their side and it's been fixed, just to find out a few weeks later that's not the case. All of the sudden in the area there's no reception for our sim cards and we have to upgrade to a migration package. WHY?? This is really the worst service ever.