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Zandre R

1 reviews | Active since Jul 2020

25 Aug 2020, 09:18

Empty promises and pathetic service to loyal customers

Still waiting on my phone after three months, and til today Cell c is just not doing what they supposed to. They commented on my last review , that was in July (empty promises) still waiting on my phone its now been with the technician for more than 7 days and the sms received said only 7 days, we on day 9 now.Thank for the poor services Cell c and please do not comment not interested in your lies.

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Replies (3)
Cell C
Cell C's reply25 Aug 2020, 09:30
Official
Hi Zandre 
 
We apologize for the manner in which this matter was handled. Kindly provide the JOB number or ref number, we'll follow up.

^PN
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Zandre R's update25 Aug 2020, 10:45
Reviewer Update
ECPOR376021

ZR
Zandre R's update27 Aug 2020, 12:34
Reviewer Update
how long does one have to wait to get a phone repaired i just called and they told me my phone has only been allocated to a technician today. since 18 June and I'm still waiting for my phone and you keep on making empty promises. I regret the day i signed that contract!