LJ
Lenie J
1 reviews | Active since Apr 2017
12 Nov 2021, 11:48
Empty promises...
I actually don't even want to give a 1 star, because Cell C is below a 0...
Since the 20th of September, I had a query that has not been resolved with Cell C. I had promise upon promise that I will be called. I was even asked just to be patient because they have a backlog... I have written emails, I have written on Hello Peter, I have called, but no luck at all. I'm just being ignored...
I was a client of cell C for more than 15 years, but apparently, that doesn't count anything. Cell C for yourself - yes that is true because with Cell C you are all by yourself...
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Replies (1)Cell C's replyOfficial
12 Nov 2021, 12:22Good day Lenie
Thank you for contacting us with your query.
We acknowledge your feedback and apologise for the negative experience.
We will endeavour to direct it appropriately.
^YM
Thank you for contacting us with your query.
We acknowledge your feedback and apologise for the negative experience.
We will endeavour to direct it appropriately.
^YM
Cell C's reply12 Nov 2021, 12:22
Official
Good day Lenie
Thank you for contacting us with your query.
We acknowledge your feedback and apologise for the negative experience.
We will endeavour to direct it appropriately.
^YM
Thank you for contacting us with your query.
We acknowledge your feedback and apologise for the negative experience.
We will endeavour to direct it appropriately.
^YM
