SK
Shaun K

1 reviews | Active since Jul 2016

05 Jan 2017, 16:06

Empty Promises

<p>I have been fighting a battle since August 2016 that an amount of R306 is still due by me, yet it was written off either Oct or Nov 2016 by a gentleman</p> <p> </p> <p>Then in November i was in hosiptal for 21 days, I lodged a payment plan to pay on the 15ht December 2016 for Nov and Dec. Which I did. Itumelang said my phone would not be cut off. Now I am fighting with Keith Nair to pay me into my Nedbanl account which he has R1300 for being **** too. Why as on the 14th december when my line was cut for the second time there was no payment arrangement loaded on the system</p> <p> </p> <p>I want the money in my Nedbank account by tomorrow</p> <p> </p> <p>Shaun</p>

0
Replies (13)
Cell C
Cell C's reply06 Jan 2017, 07:08
Official

We are in receipt of your complaint and apologise for the inconvenience caused.

One of our consultants will contact you and assist.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply06 Jan 2017, 09:15
Official

Lungi has been in contact with you to assist in this regards. Feedback will be provided as soon as possible.

Regards

Cell C | DA

Best regards,

SK
Shaun K's update06 Jan 2017, 14:15
Reviewer Update

EMPTY PROMISES STILL

I WANT THE R1300 PAID TODAY AND MY CLEARANCE LETTER BY 15H00

I DONT OWE ANYTHING

Shaun Kemp · Operations Manager at Parents In Need
I HAVE LUNGILE'S CELLPHONE NUMBER BUT YET NO ANSWER WHEN I PHONE....
Like · Reply · 1 min
Shaun Kemp · Operations Manager at Parents In Need
Lungile and Cellc

I want the proof of payment of R1300 paid today I am waiting this will not go into next week

And

My clearance letter that I am off ITC

Shaun
Like · Reply · 29 mins
Shaun Kemp · Operations Manager at Parents In Need
Yanga: Hi, my name is Yanga. How may I help you?
Shaun Kemp: Lerato: Hi, my name is Lerato. How may I help you?
Shaun Kemp: Hi
Shaun Kemp: I need the CFO and CEO Contact details, I am a cellc client for 10 years and im sick to death of the excuses
Lerato: Unfortunately i am not allowed to had his details over .Kindly call in at 084 140
Shaun Kemp: Then give Keith Nairs Managers email address
Shaun Kemp: and Lungile Ntuli managers email address
Lerato: Kindly call in at 084 140 .I am not allowed to unfortunately .
Lerato has disconnected.
Like · Reply · 3 mins...See More
Like · Reply · 51 mins
Shaun Kemp · Operations Manager at Parents In Need
Status: Disconnected
Lerato: Hi, my name is Lerato. How may I help you?
Shaun Kemp: Hi
Shaun Kemp: I need the CFO and CEO Contact details, I am a cellc client for 10 years and im sick to death of the excuses
Lerato: Unfortunately i am not allowed to had his details over .Kindly call in at 084 140
Shaun Kemp: Then give Keith Nairs Managers email address
Shaun Kemp: and Lungile Ntuli managers email address
Lerato: Kindly call in at 084 140 .I am not allowed to unfortunately .
Lerato has disconnected.

SHAUN

SK
Shaun K's update06 Jan 2017, 14:16
Reviewer Update

Shaun Kemp · Operations Manager at Parents In Need
I guess we are looking for excuses.... When all the facts are laid before me and calls are recorded......

SK
Shaun K's update06 Jan 2017, 14:28
Reviewer Update

Lungile, I need this resolved today..... Please send proof of the R1300 to my nedbank account and clearance letter

SK
Shaun K's update06 Jan 2017, 14:37
Reviewer Update

The money better be transferred today R1300 into my bank account, I will pay my own account as normal from end of Jan 2017

SK
Shaun K's update06 Jan 2017, 14:40
Reviewer Update

And my Nedbank account which Lungile has......

SK
Shaun K's update06 Jan 2017, 14:43
Reviewer Update

15h15 it must be RESOLVED

SK
Shaun K's update06 Jan 2017, 15:28
Reviewer Update

Who can I get now to sort his out, WE WILL NOT LEAVE THIS FOR NEXT WEEK

SK
Shaun K's update06 Jan 2017, 15:36
Reviewer Update

why must i beg???????????????????????????????????????????? its a simple request for your mess that you guys made........................

SK
Shaun K's update06 Jan 2017, 15:47
Reviewer Update

I AM DEMANDING THE MONEY IN BANK ACCOUNT FOR THE MESS YOU ALL CREATED

I WANT THE PEOPLE WHO ARE DENYING THIS TO PHONE ME TODAY

@LUNGILE I WILL KEEP POSTING ON HELLO PETER AND GIVE CELLC A BAD NAME, I HAVE BEEN WITH CELLC FOR 10 YEARS AND THIS IS HOW I GET TREATED

I DONT WANT A CREDIT NOTE THIS WAS NEVER THE AGREEMENT AND KEITH AND ITUMELANG KNOW THIS......

I WANT THE CEO DETAILS RIGHT NOW AND COPIED IN THIS EMAIL SO HE CAN WHAT A DISGRACE THIS IS

SK
Shaun K's update06 Jan 2017, 15:57
Reviewer Update

Good day Jose

Please see the mess of my account

I want the R1300 transferred to my Nedbank account today and my clearance letter

I don't want a credit on my account.....

Cell C
Cell C's reply09 Jan 2017, 10:33
Official

Ayanda confirmed that she has contacted you and is attending to this matter ensuring that is it resolved.

Regards

Cell C | DA

Best regards,