NT
Nesamvuni T

1 reviews | Active since Dec 2016

20 Jul 2017, 20:19

Empty promise

<p>Someone open an ********** cellphone contract in my name I then contact cell about it they cancel the contract and promise me to clear my name ffrom being blacklisted for credit record and now when I want to open credit they told me I am owning call c company for six months and they canot help me because of that, so I went to one of cell c branch in ermelo they told me that I must contact cell c legal service wen I call to this number ********** 200 no one pics up only program voice prompt only for the whole two months and its costing me my money and time I don't know now where must I get help if they are not clearing out my name </p>

0
Replies (3)
Cell C
Cell C's reply21 Jul 2017, 07:44
Official

Hi Vha-tenda

Sincere apologies for the manner in which this matter was handled and for the inconvenience caused.

We'll ensure that this matter is sorted. Do expect communication.

Regards

Cell C | PN

Best regards,

NT
Nesamvuni T's update25 Jul 2017, 07:08
Reviewer Update

That will be great.pls just inform me when you are done thanks

NT
Nesamvuni T's update25 Jul 2017, 08:43
Reviewer Update

The number that you have given it to me is going to customer care centre and when I ask to speak to skhumbuzo they say they don't know him but he works with him ey no I give up nw