J
Jaybalan

1 reviews | Active since Jan 2024

22 Aug 2025, 06:13

*********** employees

These guys have such *********** idiots working in call centers and who thinks they own the company. They need to employ competent people who uses their common sense cause even when as they say calls are recorded they are ****s if so why does the *****s call a person back regarding the same issue

0
Replies (1)
Cell C
Cell C's reply22 Aug 2025, 07:06
Official
Dear Jaybalan,

Thank you for reaching out. 

We’re sorry to hear about your recent experience with our call center and appreciate you bringing this to our attention.At Cell C, we strive to provide professional and helpful service at every touchpoint. Your feedback is taken seriously, and we understand your frustration regarding repeated calls and the handling of your issue.
Please note that all calls are recorded for security and quality assurance purposes. 

Kindly send us a private message with a brief description of your query or a reference number, so that we can follow up with the relevant department and prioritize the matter.

We value your time, and we’re committed to improving your experience with us.

Regards
Cell C | NT