LW
Lindsey W

1 reviews | Active since Sept 2015

03 May 2018, 10:52

EGREGIOUS, REPREHENSIBLE, DIABOLICAL 'SERVICE'

EGREGIOUS, REPREHENSIBLE, DIABOLICAL 'SERVICE' WE SIT AT 6 WEEKS AND I STILL DO NOT HAVE A ****ING PHONE!!!!!!!!!

So status update: C-SURANCE WOW - do you only employ people on the basis that they have a face? or hair? or ears? I have had the most unfortunate encounter with 3 of your employees now and it doesn't seem as though the pistons are working AT ALL - the mental horse power generated from these individuals would not in a combined state; converted to dynamite; blow a hat off! This has been by in large THE MOST INFURIATING AND FRUSTRATING EXPERIENCE OF MY LIFE AND I HAVE SAID THAT EVERY TIME I HAVE POSTED ON HERE!!!! JUST REPLACE MY PHONE SO I CAN REPLACE SERVICE PROVIDERS PPPLLLLLEEEEAAAASSSEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (4)
Cell C
Cell C's reply03 May 2018, 11:36
Official

Good morning Lindsey

We have escalated this matter for further assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

LW
Lindsey W's update03 May 2018, 11:51
Reviewer Update
IF THIS IS NOT RESOLVED (AND I DO STRESS, EMPHASISE AND IMPLICITLY STATE THE WORD RESOLVED) BEFORE COB DON'T BOTHER PHONING AT ALL.
Cell C
Cell C's reply03 May 2018, 15:49
Official

Terrance from C surance confirmed that he contacted you and provided feedback regarding this matter. He will ensure that your claim is processed accordingly.

Regards

Cell C | PN

LW
Lindsey W's update03 May 2018, 15:52
Reviewer Update
Thank you.