LN
Lwazi N
1 reviews | Active since Apr 2017
01 Mar 2021, 07:59
EFT payment not allocated to my account and debiting amounts not agreed
HI,
Cell C has promised that they were going to allocated R597.98 paid on December of which they have failed to honour their promise.
Instead of rectifying the above they further debited R909.on the 27 Feb 2021 while our agreed contract total value is R 597.98.
Cell C advice on what is happening in your accounts, why are you debiting more than our agreement and when will all this funds sorted and i reimbursed??????
Regards
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
01 Mar 2021, 08:08Hi Lwazi
We have received your payment of R 597.98 and it has been allocated to your account.
Please refer to your emails for the latest invoice.
^MM
We have received your payment of R 597.98 and it has been allocated to your account.
Please refer to your emails for the latest invoice.
^MM
Cell C's reply01 Mar 2021, 08:08
Official
Hi Lwazi
We have received your payment of R 597.98 and it has been allocated to your account.
Please refer to your emails for the latest invoice.
^MM
We have received your payment of R 597.98 and it has been allocated to your account.
Please refer to your emails for the latest invoice.
^MM
LN
Lwazi N's updateReviewer Update
01 Mar 2021, 08:12Then why did you debit R909 this month more that the agreed contract amount. This month you were not suppose to debit anything.
LN
Lwazi N's update01 Mar 2021, 08:12
Reviewer Update
Then why did you debit R909 this month more that the agreed contract amount. This month you were not suppose to debit anything.
LN
Lwazi N's updateReviewer Update
01 Mar 2021, 08:19You know, i also have the contract with Vodacom and Telkom their statements are clear and they don't take money from my account more than what we have agreed. you are the only service provider that is doing that to me, Why Cell C are you doing as you please in my account??
LN
Lwazi N's update01 Mar 2021, 08:19
Reviewer Update
You know, i also have the contract with Vodacom and Telkom their statements are clear and they don't take money from my account more than what we have agreed. you are the only service provider that is doing that to me, Why Cell C are you doing as you please in my account??
LN
Lwazi N's updateReviewer Update
05 Mar 2021, 07:57Morning Cell C,
Still waiting for the feedback on all the above matters that including e-mail me the statement showing the EFT paid last December.
Still waiting for the feedback on all the above matters that including e-mail me the statement showing the EFT paid last December.
LN
Lwazi N's update05 Mar 2021, 07:57
Reviewer Update
Morning Cell C,
Still waiting for the feedback on all the above matters that including e-mail me the statement showing the EFT paid last December.
Still waiting for the feedback on all the above matters that including e-mail me the statement showing the EFT paid last December.