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Manoko M
1 reviews | Active since Nov 2023
15 Nov 2023, 13:59
**** **** ****
Cell C don't deserve not even one star, still not happy with the outcome of my case. Gontse (the consultant) admitted that she made a mistake, she was wrong but I still have to pay for sim card that I'm not using so that they unblock my existing number.
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Replies (2)
Cell C's replyOfficial
15 Nov 2023, 14:05Dear Manoko Mothapo
Thank you for reaching out to us.
We understand your frustrations, however you would need to bring your accounts up to date. Please let us know once you have so that we can assist further.
RegardsCell C | SM
Thank you for reaching out to us.
We understand your frustrations, however you would need to bring your accounts up to date. Please let us know once you have so that we can assist further.
RegardsCell C | SM
Cell C's reply15 Nov 2023, 14:05
Official
Dear Manoko Mothapo
Thank you for reaching out to us.
We understand your frustrations, however you would need to bring your accounts up to date. Please let us know once you have so that we can assist further.
RegardsCell C | SM
Thank you for reaching out to us.
We understand your frustrations, however you would need to bring your accounts up to date. Please let us know once you have so that we can assist further.
RegardsCell C | SM
Cell C's replyOfficial
15 Nov 2023, 14:15Dear Manoko Mothapo
Thank you for getting in touch.
We are sorry that the outcome of the resolution did not meet your expectation.
As per the case ***:
>Customer was advised to bring her accounts up to date so she can be assisted with the multi way data connection.
>Customer advised she will make payment when she can and advise once done.
Regards
Cell C |TG
Thank you for getting in touch.
We are sorry that the outcome of the resolution did not meet your expectation.
As per the case ***:
>Customer was advised to bring her accounts up to date so she can be assisted with the multi way data connection.
>Customer advised she will make payment when she can and advise once done.
Regards
Cell C |TG
Cell C's reply15 Nov 2023, 14:15
Official
Dear Manoko Mothapo
Thank you for getting in touch.
We are sorry that the outcome of the resolution did not meet your expectation.
As per the case ***:
>Customer was advised to bring her accounts up to date so she can be assisted with the multi way data connection.
>Customer advised she will make payment when she can and advise once done.
Regards
Cell C |TG
Thank you for getting in touch.
We are sorry that the outcome of the resolution did not meet your expectation.
As per the case ***:
>Customer was advised to bring her accounts up to date so she can be assisted with the multi way data connection.
>Customer advised she will make payment when she can and advise once done.
Regards
Cell C |TG