DG
Dawn G

1 reviews | Active since Jan 2020

22 Jan 2020, 17:58

****ed Off - will never support cell c again.

Cell C is the worst place I have dealt with. If i could rate them 0 i would. App**** for a second contract 23/12/2019. First contract was taken out in November. The second contract was to be a christmas gift for my daughter. Eventually after daily battles to get answers, 22/01/2020, I am finally told I can only apply for another one 3 months after the first. Therefore, end January and my daughter has still not had her christmas present. I am now going to MTN or Vodacom. STAY AWAY FROM CELLC. They are useless. Never return calls

0
Replies (2)
Cell C
Cell C's reply22 Jan 2020, 18:49
Official
Good Day Dawn 

Thank you for making contact with Cell C regarding your application. 

On behalf of Cell C we want to extend our sincerest apologies for the negative experience that you had with our customer service. 

We are following up on the matter and our team will call you to assist. 

^NS 

Best regards,

DG
Dawn G's update23 Jan 2020, 10:15
Reviewer Update
Thank you. Seems like this may be the only department that does respond.