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sV
sandra V

1 reviews | Active since Nov 2010

23 Mar 2017, 15:41

****ED OFF BIG TYM

<p>I HAVE BEEN WRITTING REVIEWS PHONING CALL CENTRES WITH NO ****** ASSISTANCE.</p> <p>I WANT MY PRESCRIBED LETTERS AS MY ACCOUNTS ARE WELL OVER 3 YEARS AND YOU ARE BLOCKING MY PROFILE</p>

0
Replies (5)
Cell C
Cell C's reply23 Mar 2017, 15:55
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN

Best regards,

sV
sandra V's update23 Mar 2017, 15:57
Reviewer Update

I WANT TO SEE WHAT THE DIFFERENCE IS FROM THE LAST TYM I POSTED THE SAME QUERY ABOUT CELL C !!!!!

Cell C
Cell C's reply24 Mar 2017, 11:57
Official

Skhumbuzo has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN

Best regards,

sV
sandra V's update25 Apr 2017, 14:12
Reviewer Update

You know this is the limit I recieve an email from Shumbo stating that my accounts aren't precribed, do people not get training on specifics before employing staff:

Prescribed debt can be explained as old debt that has not been acknowledged over a period of three years. More specifically, a debt is prescribed if: You have not acknowledged the debt in the past three consecutive years, either in writing or verbally.Jun 20, 2013

I am sick and tired and require my PRESCRIPTION LETTER TODAY !!!

Cell C
Cell C's reply25 Apr 2017, 15:38
Official

Hi Sandra

We have referred this matter to Skhumba for further assistance.

Regards

Cell C | PN

Best regards,