****ed of about service

Item: Cell C
Rating: 1
Author: Kaveer H

<p>I am paying 3 years for my csurance on my cellphone and I recently gave the phone away to a relative. I now want to cancel the csurance but nobody ****** damn answers the phone ( ********** 007). I even tried emailing 3 times but these idiots just want to take our money and provide no ****** damn service!!!!!!! please can someone help. Cell c you guys are really pathetic!!!!</p>

Helpful (0)

Replies (4)

Cell C's replyOfficial

27 Jun 2017, 14:16

Hi Kaveer

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C's reply27 Jun 2017, 14:16

Official

Hi Kaveer

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C's replyOfficial

29 Jun 2017, 12:36

As communicated with Lungi, please forward the required document for further assistance.

Regards

Cell C | PN

Cell C's reply29 Jun 2017, 12:36

Official

As communicated with Lungi, please forward the required document for further assistance.

Regards

Cell C | PN

Kaveer H's updateReviewer Update

03 Jul 2017, 10:35

Thanks to Lungile Ntuli from Cellc for persistance and constant communication to the insurer, the matter has been resolved.

Kaveer H's update03 Jul 2017, 10:35

Reviewer Update

Thanks to Lungile Ntuli from Cellc for persistance and constant communication to the insurer, the matter has been resolved.

Cell C's replyOfficial

03 Jul 2017, 11:14

Thank you for providing us with feedback and we are so happy with the way Lungile assisted you.

Have a lovely day further.

Regards

Cell C | PN

Cell C's reply03 Jul 2017, 11:14

Official

Thank you for providing us with feedback and we are so happy with the way Lungile assisted you.

Have a lovely day further.

Regards

Cell C | PN