LN
Lizzy N
1 reviews | Active since Apr 2023
26 Sept 2023, 15:30
****ED CUSTOMER
Good day SIR/MADAM, Nothing excites me at this moment,you have written off my account since i am unemployed and the balance shows R319.00,I was told that my balance is R3900.00 from SSDA...my credit score profile shows me the balance of R319.00....YOU HAVE BEEN FAILING ME FOR MONTHS NOW WITH NO HELP FROM YOU,I SENT SO MANY PROOFS BUT YOU ALL NOT KEEN TO HELP ME.
I HAVE A CHILD THAT IS REJECTED AT SCHOOL DUE TO THIS ACCOUNT,RUINING MY CREDIT RECORD.MY CHILD WILL BE OFF SCHOOL DUE TO YOU.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
26 Sept 2023, 15:55Dear Lizzy Nana
Thank you for reaching out to us.
We apologise for the unpleasant experience.
Please send us a reference number related to the case if you have so that we can assist.
TD
Thank you for reaching out to us.
We apologise for the unpleasant experience.
Please send us a reference number related to the case if you have so that we can assist.
TD
Cell C's reply26 Sept 2023, 15:55
Official
Dear Lizzy Nana
Thank you for reaching out to us.
We apologise for the unpleasant experience.
Please send us a reference number related to the case if you have so that we can assist.
TD
Thank you for reaching out to us.
We apologise for the unpleasant experience.
Please send us a reference number related to the case if you have so that we can assist.
TD
LN
Lizzy N's updateReviewer Update
28 Sept 2023, 09:16I don't have a reference number, you have never took my case serious
LN
Lizzy N's update28 Sept 2023, 09:16
Reviewer Update
I don't have a reference number, you have never took my case serious
LN
Lizzy N's updateReviewer Update
28 Sept 2023, 15:25I dont see your reply,why do you go privately on this case.
LN
Lizzy N's update28 Sept 2023, 15:25
Reviewer Update
I dont see your reply,why do you go privately on this case.
Cell C's replyOfficial
28 Sept 2023, 15:42Good day Lizzy,
We're sorry to hear about your frustrating experiences with our customer service.
Our team will investigate your case thoroughly and work towards a resolution
Regards
^TD
We're sorry to hear about your frustrating experiences with our customer service.
Our team will investigate your case thoroughly and work towards a resolution
Regards
^TD
Cell C's reply28 Sept 2023, 15:42
Official
Good day Lizzy,
We're sorry to hear about your frustrating experiences with our customer service.
Our team will investigate your case thoroughly and work towards a resolution
Regards
^TD
We're sorry to hear about your frustrating experiences with our customer service.
Our team will investigate your case thoroughly and work towards a resolution
Regards
^TD