JT
Jabulisile T

1 reviews | Active since Dec 2021

13 Dec 2021, 22:13

Early upgrade

Due for an upgrade on 22December2021 Usually I go to the store earlier than that . So sad that our local Cell C stores were shutdown due to looting . Because my preference is going straight to the branch . Where I got best customer service at all times.

Tried to do an upgrade over the phone for the past 2 weeks to no luck , as I am promised to be called back by someone who will be able to help me get an early upgrade.

I have been a happy Cell C customer for the past few years until now. Messenger is useless. Facebook useless . Calling I will be transferred with no luck .

Now I have decided , when Cell C decides it's the right time to help their loyal customer it will happen I am done trying .

0
Replies (1)
Cell C
Cell C's reply14 Dec 2021, 08:48
Official
Good day Jabulisile 

Thank you for reaching out to us. 

Kindly respond via private reply with your ID number. 

We will request our team to contact you and assist. 

^YM