GG
Gino G
1 reviews | Active since Nov 2011
21 Dec 2022, 12:54
Early debit results in bank fees
Why are you deducting my Instalment before I got paid? This resulted in my bank charging me and according to my records I did NOT give permission for an early deduction.
The bank charge was only R7, however its the principle that remains, please ensure you refund or credit the amount that I was charged by my bank due to your poor practices
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Replies (4)0
Replies (4)GG
Gino G's updateReviewer Update
21 Dec 2022, 13:13Bank statement sent
GG
Gino G's update21 Dec 2022, 13:13
Reviewer Update
Bank statement sent
Cell C's replyOfficial
21 Dec 2022, 13:54Thank you.
We will attend to your query accordingly.
Regards
^TM
We will attend to your query accordingly.
Regards
^TM
Cell C's reply21 Dec 2022, 13:54
Official
Thank you.
We will attend to your query accordingly.
Regards
^TM
We will attend to your query accordingly.
Regards
^TM
GG
Gino G's updateReviewer Update
23 Dec 2022, 09:08This company is a disgrace, I spoke to a consultant saying a debit order will be deducted today or by the 25th December, I will not be making any manual payments as no one gave you and your company permission to deduct earlier than agreed, this is the sms I received this morning collect your money if you want it.
Our records indicate that your debit order has returned unpaid. Please pay at any of our stores or to Nedbank; Acc Name: Cell C SP; Acc#: ***; Branch: Corporate Client Services; Branch Code: 196005; ***.
Our records indicate that your debit order has returned unpaid. Please pay at any of our stores or to Nedbank; Acc Name: Cell C SP; Acc#: ***; Branch: Corporate Client Services; Branch Code: 196005; ***.
GG
Gino G's update23 Dec 2022, 09:08
Reviewer Update
This company is a disgrace, I spoke to a consultant saying a debit order will be deducted today or by the 25th December, I will not be making any manual payments as no one gave you and your company permission to deduct earlier than agreed, this is the sms I received this morning collect your money if you want it.
Our records indicate that your debit order has returned unpaid. Please pay at any of our stores or to Nedbank; Acc Name: Cell C SP; Acc#: ***; Branch: Corporate Client Services; Branch Code: 196005; ***.
Our records indicate that your debit order has returned unpaid. Please pay at any of our stores or to Nedbank; Acc Name: Cell C SP; Acc#: ***; Branch: Corporate Client Services; Branch Code: 196005; ***.
Cell C's replyOfficial
23 Dec 2022, 14:32We apologize for the unpleasant service received. We will follow-up with our team and will revert back feedback.
^TM
^TM
Cell C's reply23 Dec 2022, 14:32
Official
We apologize for the unpleasant service received. We will follow-up with our team and will revert back feedback.
^TM
^TM