Early Debit Order!

After 25 years with Cell C, is it time to move on! Why the Early debit order! When I joined, I submitted my payslip! I stipulated clearly as per contract that I get paid on the last working day of the month! So please ensure as per contract agreement that you only debit on that date! Not earlier! I phoned the customer centre on the 21st of December, when I received a SMS about the early debit order to complain about the early debit of my account! The complaint was not even lodged on the system and yet you wanted me to rate you on the help I clearly did not receive. Then I get an SMS on the 23rd of Cell C debit order from my account. Monday the 26th I get a message from Cell C that I must now inconveniently go and pay at Nedbank or easy pay at Pick 'n Pay! Nope, that is why I have a debit order on a said date! Can you double deduct debit order at end of Jan! Yes, but Cell C will charge me R70! For debit order returned! Wait what! Hello, that was not my fault! It was your fault! Complain again through the customer centre from Cell C shop! For witnesses! Just email your bank proof of the returned debit order! Wait what now I must do it immediately while I am still at the Cell C shop and on the call! Luckily I have a bank app, but will pay for a stamped statement! More charges as I have not even seen what my bank fee is for the returned debit order! Sent the email! Am I now happy that this is resolved, how I still have to see if you will charge me R70 for Cell C mistake!