IF
Ivor F
1 reviews | Active since Jun 2021
03 Jun 2021, 09:38
Dysfunctional accounts dept
I cancelled by E-mail ( Fibre link) Mar 2020 and asked what to do with "Head end Equipment" No Reply but last D/O Apr 2020. Jun 2020 got SMS regarding price increase rep**** and said I had cancelled. June 6th phone call from cell C told story no further contact. End Aug D/O for R2,294 this was reversed out of premises since May. Further E-Mails from me no reply only automated. D/Os continue to this day and are reversed.
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Cell C's replyOfficial
03 Jun 2021, 10:15Good day Ivor
Thank you for your review. We are sorry to hear you had a frustrating experience, but really appreciate you bringing this issue to our attention.
We have referred your query to the Fibre team in the efforts of correcting and having this issue resolved.
We will be in contact to assist.
^YM
Thank you for your review. We are sorry to hear you had a frustrating experience, but really appreciate you bringing this issue to our attention.
We have referred your query to the Fibre team in the efforts of correcting and having this issue resolved.
We will be in contact to assist.
^YM
Best regards,
Cell C's reply03 Jun 2021, 10:15
Official
Good day Ivor
Thank you for your review. We are sorry to hear you had a frustrating experience, but really appreciate you bringing this issue to our attention.
We have referred your query to the Fibre team in the efforts of correcting and having this issue resolved.
We will be in contact to assist.
^YM
Thank you for your review. We are sorry to hear you had a frustrating experience, but really appreciate you bringing this issue to our attention.
We have referred your query to the Fibre team in the efforts of correcting and having this issue resolved.
We will be in contact to assist.
^YM
Best regards,