1 reviews | Active since May 2016

01 Oct 2019, 07:53

due for upgrade.

Good day, customer service at cell c is very bad, i call several time for my upgrade but no one is willing to help me. my upgrade was due on the 02/09/2019 i keep on call them but till today no help from cell c. am paying my account every month on the 1st even when i told them that i lost that phone after two months of signing for that contract, they don't even advice you to take insurance when you sign up for contract the only thing they care about is you signing with them.

0
Replies (2)
Cell C
Cell C's reply01 Oct 2019, 09:11
Official
Good morning  Margaret

Apologies for the inconvenience caused by this.

We have requested a senior consultant from the Upgrades department make contact with you and assist.

Do expect a call.

Regards
DA
Cell C
Cell C's reply04 Oct 2019, 08:55
Official
Sean confirmed that your upgrade has been processed.

Thank you for choosing Cell C.

Regards
DA