1 reviews | Active since Jun 2013
DUCKS ALL OVER THE SHOW
Good day<br> <br> My wife had to upgrade at the beginning of April. We went to Cell C Tyger Valley in the second week to do the upgrade. Of course there wasnt any stock of the Huawei G7. They told us they would have stock in a week. I called after a week, no stock. After three weeks eventually they had stock when I called. They did not notify me.<br> I went to pick up the phone this saturday but then they could not find the paper work. It was GONE!!! Sorry sir but your wife has to come back to do the paper work. I told them that I was not going to come back. So I filled in the paper work. Then suddenly the deal was R110 more. The Huawei G7`s price had gone up in the three weeks I had to wait. Anthony who was helping me said that there was nothing he could do and that I had to pay more for the deal. I told him that I could not accept that because they threw away my paper work three weeks ago. I asked for the Manager. I explained it to Lee. After waiting another 20 minutes he confirmed that he would give me the deal on the old price but my wife would have to come back to do all paper work.<br> <br> We came back later to do the paper work. I had to wait till monday. Still no notification. <br>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Best regards,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Best regards,
