DRUNK MANAGER MAKING THREATS

THE STORE MESSED UP SINCE DAY ONE AND WERE NEVER WILLING TO ACCEPT THEIR ERROR. I WENT INTO THE STORE ON 3 DIFFERENT OCCASIONS TO GET THE SAME ISSUE RESOLVED BUT IT NEVER WAS. WENT INTO THE STORE THIS MORNING AND THE MANAGER TOLD ME THAT THE MATTER WAS RESOLVED, GOT BACK TO MY MUMS PLACE ONLY TO FIND OUT THAT IT STILL HAS NOT BEEN RESOLVED, FOR THE 4TH TIME I WENT BACK INTO THE STORE ADVISING THE ASSISTANT MANAGER THAT THE MATTER IS STILL NOT RESOLVED, HE ADVISED ME THAT THE ERROR IS ON MY END, AT THAT MOMENT I USED SOME VULGAR LANGUAGE ON HIM AS I WAS NOT HAPPY WITH THE SERVICE RENDERED TO ME AND FOR THE FACT THAT HE NOW BLAMED ME FOR THE ERROR.THE MANAGER CAME IN,HE WAS NOT IN UNIFORM AND SECONDLY HE SMELT LIKE A SHEBEEN, HE SPOKE WITH ATTITUDE AND RAISED HIS VOICED AT ME AT WHICH POINT I RETALIATED AND TOLD HIM OFF, HE CLEARLY WANTED TO FIGHT ME PHYSICALLY IN THE STORE AND I WAS PREPARED TO DO SO, AS HE SHOULD HAVE NOT SPOKE TO ME IF HE WAS DRINKING IN THE 1ST PLACE, HE CLEARLY TAUGHT HE WAS A GANGSTER, HE DID NOT ACCEPT THE FACT THAT THE ERROR WAS ON HIS END. I ASKED FOR COMPENSATION FOR THE POOR SERVICE RECEIVED AND WAS TOLD TO CONTACT HEAD OFFICE. VERY PATHETIC SERVICE!!!