WS
Werner S

1 reviews | Active since Oct 2017

28 Oct 2019, 11:58

Douglas Craigie Stevenson

Good Greef this company is sad, no wonder they running a loss and not making profit, so you qualify for a upgrade, you ask for options, you choose one, you get told 7 days almost 3 weeks later no Iphone 11, there answer is they do not understand why Apple is not delivering, Sorry Douglas but that's not my problem. Then you ask ok what other options are available, you get iphone XR max with watch 256 gb, fine then o we do not have stock, you end up asking for the next thing, then you get told ....@I will phone you in 2 hours, but 3 hours later no one has phoned yet, then you rather phone in again and get transferred 3 times before you could ask for the contract upgrade to be cancelled. They do not even care thats why Doug you in debt, you employed people who has no passion for the business, sour g****s. You get more done with half the staff that actually wants to be there. Doug you doing a poor job as CEO really and I am shocked at the service from Cell C. I spend about R2500 every month there which means nothing to you. I will be moving along shortly.

0
Replies (4)
Cell C
Cell C's reply28 Oct 2019, 14:17
Official
Good afternoon Werner 

We apologize for the delay, there has been shortage in stock with this handset.

We are sorry for the poor service you have experienced.

^PN
WS
Werner S's update29 Oct 2019, 12:59
Reviewer Update
Still waiting for a response who gave you authority to change my limits on my account? Funny how you say a shortage on hand sets, when others say apple did not deliver and every one else there is a issue with the supplier so what is it now exactly. You should get the CEO to phone me, do you have managers there I doubt it
Cell C
Cell C's reply31 Oct 2019, 10:01
Official
Kindly note that you will be contacted.

^PN
Cell C
Cell C's reply31 Oct 2019, 12:56
Official
Please note, that we tried reaching you with no success, may we have an alternative contact number and convenient time to contact you.

^PN