DA
Dean A
1 reviews | Active since Jan 2021
09 Apr 2025, 19:17
Double payment refuse to pay back
Double payment issues since day 1 and refuse to dispute the extras im fed up every month the same problem, ******
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Cell C's replyOfficial
09 Apr 2025, 19:30Dear Dean Arendse,
Thank you for bringing this matter to our attention.
We sincerely apologize for the ongoing double payment issues you have encountered and for the frustration this has caused. We'll escalate your concerns to the relevant department to ensure a thorough review of the payment discrepancies and the extra charges. Our team will investigate this matter urgently and work to provide a resolution that prevents this issue from recurring.
Please rest assured that we take your feedback seriously and are committed to addressing your concerns promptly. Our support team will contact you and assist within 24- 48 working hours.
Regards,
Cell C | PN
Thank you for bringing this matter to our attention.
We sincerely apologize for the ongoing double payment issues you have encountered and for the frustration this has caused. We'll escalate your concerns to the relevant department to ensure a thorough review of the payment discrepancies and the extra charges. Our team will investigate this matter urgently and work to provide a resolution that prevents this issue from recurring.
Please rest assured that we take your feedback seriously and are committed to addressing your concerns promptly. Our support team will contact you and assist within 24- 48 working hours.
Regards,
Cell C | PN
Best regards,
Cell C's reply09 Apr 2025, 19:30
Official
Dear Dean Arendse,
Thank you for bringing this matter to our attention.
We sincerely apologize for the ongoing double payment issues you have encountered and for the frustration this has caused. We'll escalate your concerns to the relevant department to ensure a thorough review of the payment discrepancies and the extra charges. Our team will investigate this matter urgently and work to provide a resolution that prevents this issue from recurring.
Please rest assured that we take your feedback seriously and are committed to addressing your concerns promptly. Our support team will contact you and assist within 24- 48 working hours.
Regards,
Cell C | PN
Thank you for bringing this matter to our attention.
We sincerely apologize for the ongoing double payment issues you have encountered and for the frustration this has caused. We'll escalate your concerns to the relevant department to ensure a thorough review of the payment discrepancies and the extra charges. Our team will investigate this matter urgently and work to provide a resolution that prevents this issue from recurring.
Please rest assured that we take your feedback seriously and are committed to addressing your concerns promptly. Our support team will contact you and assist within 24- 48 working hours.
Regards,
Cell C | PN
Best regards,