TB
Tasneem B
1 reviews | Active since Aug 2020
25 Aug 2020, 09:58
Double payment for their mistake
Cell C has become the worse service provider ever, for a whole month up until today I have been querying with cell c about a router that a sales consultants named Jason sold to me and gave wrong information, I have been trying to get the contract canceled for over a month and now that it's canceled after I called numerous times but cell c kept delaying the process,they want to double debit me for something they did wrong Cell c is ***********, and the worse network provide ever. I would not recommend anyone to get anything from cell c
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
25 Aug 2020, 10:05Hi Tasneem
We are in receipt of your complaint, we'll look into it and assist.
^PN
We are in receipt of your complaint, we'll look into it and assist.
^PN
Best regards,
Cell C's reply25 Aug 2020, 10:05
Official
Hi Tasneem
We are in receipt of your complaint, we'll look into it and assist.
^PN
We are in receipt of your complaint, we'll look into it and assist.
^PN
Best regards,
TB
Tasneem B's updateReviewer Update
25 Aug 2020, 10:18Which is going to take another month because you guys say feedback within 24 to 48 hours but I always have to call and follow up. Terrible customer service actually disgusted
TB
Tasneem B's update25 Aug 2020, 10:18
Reviewer Update
Which is going to take another month because you guys say feedback within 24 to 48 hours but I always have to call and follow up. Terrible customer service actually disgusted
Cell C's replyOfficial
25 Aug 2020, 10:41Our turn around time is 24- 48 working hours.
^PN
^PN
Best regards,
Cell C's reply25 Aug 2020, 10:41
Official
Our turn around time is 24- 48 working hours.
^PN
^PN
Best regards,
TB
Tasneem B's updateReviewer Update
25 Aug 2020, 10:43Yes but you guys never get back to me within your TAT I always have to call and follow up after the TAT that's what I'm saying, it's terrible
TB
Tasneem B's update25 Aug 2020, 10:43
Reviewer Update
Yes but you guys never get back to me within your TAT I always have to call and follow up after the TAT that's what I'm saying, it's terrible
TB
Tasneem B's updateReviewer Update
26 Aug 2020, 10:59Cell C gave me a call the consultant I spoke to was absolutely rude and had a very ugly attitude. Cell c has really disappointed me in more ways then I expected. Absolutely disgusted with their service. It's putrid
TB
Tasneem B's update26 Aug 2020, 10:59
Reviewer Update
Cell C gave me a call the consultant I spoke to was absolutely rude and had a very ugly attitude. Cell c has really disappointed me in more ways then I expected. Absolutely disgusted with their service. It's putrid
TB
Tasneem B's updateReviewer Update
27 Aug 2020, 21:37I need someone to contact me urgently about my account. I need to credited or refund, as I was double debited for a contract that was canceled ????
TB
Tasneem B's update27 Aug 2020, 21:37
Reviewer Update
I need someone to contact me urgently about my account. I need to credited or refund, as I was double debited for a contract that was canceled ????