Double deduction for cancelation

<p>Hi</p> <p>I am Waldo Delport, I cancel my CellC contract due to bad signal in January but today additional funds were deducted from my bank account. I phoned on 10 January the network department confirmed no signal (SD576742). They then said the retentions department can cancel my contract. Due to the fact that I damaged my phone I could not give it back so I had to pay R 3,091.09. I did that on 10 January, transaction number, 8045F22FD6-1. On 8 February I received an invoice for a cancellation amount of R2,711.48, I e-mail cellc, interaction number: 170 ********** 15, but have not heard anything back. Today R2957,34 was deducted from my account even thou I have asked why without answer and have paid a cancelations amount. What is going on!</p>