Double Deduction, bunch of useless *****s

So they deduct 2 data accounts for nearly over a year! To try and get this cancelled and get my money refunded is so pointless. 1st I get sorry we called you, you did not pick up, like really you can keep trying, but you do not need to stalker phone me 3 times in a row, when I did pick up I asked you kindly to call me in the morning, which you DID NOT! Also phoning back that number is just as pointless as it does not exist! So now its my fault that you double deducted. Now I keep getting told its still being reviewed and wait 48 hours, its been more than a week! I want my money back!