MM
Mziyanda M

1 reviews | Active since May 2015

31 May 2015, 13:40

Double debiting

Cell C has debitted my bank account twice on 30 May. I do not know why. Their call centre agent could not help me and told me the matter is escallated. In the meantime Cell C is in position of my cash ********ly deducted from my bank account. Now I must wait for them to investigate their incompetence while their have my money.

0
Replies (1)
Cell C
Cell C's reply01 Jun 2015, 08:55
Official
Hello mbuselim,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,