BM
Boitumelo M
1 reviews | Active since Jan 2023
31 Jan 2023, 03:22
Double debited without my approval
In December, I get paid early so I made sure I paid my Cellc account via EFT. So today without any call or arrangements they debited twice. I not happy with cell C services. MTN never gave me problems. Cell C is a nightmare in my life
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
31 Jan 2023, 07:03Dear Boitumelo
Thank you for contacting Cell C regarding your account.
Please receive our apologies for the unpleasant experience received thus far.
kindly afford us the opportunity to assist with the account query, for our team to prioritize the matter please email the proof of payment to *** and use the following subject line on your email: HP: Boitumelo Mohohlo Proof of payment.
Regards
^MN
Thank you for contacting Cell C regarding your account.
Please receive our apologies for the unpleasant experience received thus far.
kindly afford us the opportunity to assist with the account query, for our team to prioritize the matter please email the proof of payment to *** and use the following subject line on your email: HP: Boitumelo Mohohlo Proof of payment.
Regards
^MN
Best regards,
Cell C's reply31 Jan 2023, 07:03
Official
Dear Boitumelo
Thank you for contacting Cell C regarding your account.
Please receive our apologies for the unpleasant experience received thus far.
kindly afford us the opportunity to assist with the account query, for our team to prioritize the matter please email the proof of payment to *** and use the following subject line on your email: HP: Boitumelo Mohohlo Proof of payment.
Regards
^MN
Thank you for contacting Cell C regarding your account.
Please receive our apologies for the unpleasant experience received thus far.
kindly afford us the opportunity to assist with the account query, for our team to prioritize the matter please email the proof of payment to *** and use the following subject line on your email: HP: Boitumelo Mohohlo Proof of payment.
Regards
^MN
Best regards,
BM
Boitumelo M's updateReviewer Update
31 Jan 2023, 07:30So how long will it take you to fix the problem, Because I want my money in the next 2 hours.
BM
Boitumelo M's update31 Jan 2023, 07:30
Reviewer Update
So how long will it take you to fix the problem, Because I want my money in the next 2 hours.
BM
Boitumelo M's updateReviewer Update
31 Jan 2023, 07:31I'm done emailing you guys
BM
Boitumelo M's update31 Jan 2023, 07:31
Reviewer Update
I'm done emailing you guys
Cell C's replyOfficial
31 Jan 2023, 07:42Thank you for the update, our team will work on the query as soon as the email is received.
^MN
^MN
Best regards,
Cell C's reply31 Jan 2023, 07:42
Official
Thank you for the update, our team will work on the query as soon as the email is received.
^MN
^MN
Best regards,