TM
Taryn M

1 reviews | Active since Jun 2019

06 Dec 2023, 06:34

DOUBLE DEBIT ORDER AND EXTRA R81 ON MY ACCOUNT/ BILL

So cell c takes double the money out of my account...and now their is ALSO a returned fee on my account..PLEASE GET THIS R81 OFF MY ACCOUNT!!! MY ACCOUNT IS R389 PM ONLY...YOU TOOK over R700 claiming I owe you.....SO WHAT IS THIS R81 FOR ? YOU TOOK YOUR MONEY ..DNT LOOK FOR MORE...REMOVE ANY OTHER FEES !!you testing my patience!

0
Replies (3)
Cell C
Cell C's reply06 Dec 2023, 07:49
Official
Dear Taryn Meyer,

Thank you for getting in touch with Cell C.

We have initiated a billing query investigation and our support team is actively looking into the issue. 
We will keep you updated on the progress and have a member of our team reach out to you within 24 hours. 

Your satisfaction is our top priority. Thank you for your patience and understanding.

Cell C | NZ



TM
Taryn M's update07 Dec 2023, 05:51
Reviewer Update
DONT TAKE ME FOR A *#&#^^#!! YOU ARE STILL TRYING TO DEBIT MORE MONEY OUT OF MY ACCOUNT AND MAKING BANK CHARHES ACCURE ..I OWE USE NOTHING 😠 😡 YOU ALREADY TOOK DOUBLE OUT OF MY ACCOUNT WHY ARE USE STILL TRYIN TO DEBIT EVERYDAY I SEE R10 DEBIT ORDER CHARGES ON MY ACCOUNT A WHOLE R30 NOW *** ARE USE DOING WHY IS YOUR SYSTEM TRYING TO DEBIT FROM MY ACCOUNT EVERYDAY AND I OWE USE NOTHING AND ON MY CELL C BILL SHOWS R80 CHARGE FOR NO PAYMENT *** ARE USE TALKING ABOUT.! I OWE USE NOTHING CHECK MY @&&#^ ACCOUNT AND U WILL SEE!!!! GET THIS SH*** RIGHT OR I &@^# CLOSE THIS WHOLE CELL C ACCOUNT !! *********** IDIOTS!! 😠 😡 R780 out of my account but my bill is R389pm then bank charges for days because you trying to take more...for what ?? And now you giving me a bill with R80 extra on...***?
TM
Taryn M's update07 Dec 2023, 05:53
Reviewer Update
I want a refund of my R 110 bank and extra charges NOW!!!and dnt even tell me I need to go to the bank to do it..you will send my money to the account where you too it from