Double Debit order (After not allocating a payment from January) - USELESS!!!!!!!!!!!

I would just like to know what the actual Hell is going on at Cell C. You messed up my account since January. You could not allocate a payment from January I had to go to Hello Peter after speaking to you probably 20 different call center agents at Collection. After I was promised that I manager will call me back twice It obviously never happened because everyone at Cell C is useless but thats a story for another day.

So must this also go to Hello Peter again to get it resolved? You told me that same payment you never allocated the one I made In January has been allocated the 15th of March since January. I check my app and yes trully it now shows I am nolonger in arrears. Then after 3 customer service agents called me to let me know my account is up to date and that the payment was allocated you go and Debit me twice. R848 plus another R848.

No I am asking with all sincerity. What the actual FF let me rather not say but what on earth are you guys at Cell C doing? I mean I had to fight from january to get an alllocation allocated to my account so that my account does not show arrears Then Because you never allocated the payment.

So is this another issue that is gonna take 3 months to resolve? Guess what your customer service agent told me. She is logging a ticket to Back office. The same back office that it took from January to March 14th to allocate. The same useless back office.

I am again gonna log 100 different calls and this will again go to Hello Peter and I will again trol you "official Linked in Cell C page because the world aught to know how *********** you are from Ceo to gardiner to general worker you are all useless. Nothings works at Cell C.

So it is not only payment allocations that nobody Knows how to Do From CEO of Cell C to generfal worker

Also basic administration knowing that you are not supposed to debit a customers account twice two weeks after they claimed that they allocated a Payment only in March 14th After the payment was made 28th Jan already. So You basically telling me the customer thank you we got the payment but only allocated it 3 months later and guess what we inform you its now been allocated, but guess what we dont care and we are still gonna Debit you twice???????????????????????