NN
Nhlanhla N

1 reviews | Active since May 2015

30 Sept 2025, 08:40

Double debit

Please return my money, I have other debit orders to cater for on the 1st... how dare you take my money after I paid you early on the 25th... you have cause my account to be in a mess and I may miss my debit orders...

This is not the 1st time I do a direct EFT prior to your debit coming in... I can't wait for your slow system to debit my account, as per the recent Norm I simply pay and this month you decide to come ***** from me leaving debit trail... ke kopa zaga yaminaizer soos nou...

0
Replies (4)
Cell C
Cell C's reply30 Sept 2025, 08:51
Official
Dear 

Thank you for reaching out to us.

We sincerely apologize for the inconvenience caused.  We understand how important it is to manage your debit orders, and we’re truly sorry for the impact this has had. 

We have escalated your query to our support team to assist with processing the refund. 

Regards
Cell C | DA
NN
Nhlanhla N's update13 Oct 2025, 10:40
Reviewer Update
Good day... clearly you don't understand nothing tou just replying for public views...

It's no the 14th day and when I did the follow up im told to wait another week. By the time you refund me I will be ready to pay you again for the new month... why waste my entire month with lies and empty promise to refund when you are not doing. It... I've never seen an urgent escalation from Hello peter that takes this long... im logging another one.
NN
Nhlanhla N's update13 Oct 2025, 13:31
Reviewer Update
I have sent an email and tried to copy the entire world... I will not stop until I expose this rot and get my money back...
NN
Nhlanhla N's update21 Oct 2025, 19:47
Reviewer Update
Good evening Cell C.

Yes.

Case close.

Nhlapho