Double dbeit orders

Hi,

I cannot deal with this pathetic customer service of Cell c. My debit order is the 1st. But yet on going issue since March on my account. It goes off days after the 1st. AND TO MAKE IT WORSE! IT'S NOT FOR THE AMOUNT I SIGNED FOR. It's always more. It's supposed to be for R220. This month they have taken nearly R500. I get no invoice. I send emails. No ****in response. It's beginning to **** me off. My family has the same issue but there's get resolved same day where 2 payments where taken. I had to cancel my payment on my banking app. And I have requested for my debit order with cell c to be cancelled but still nobody has emailed me back.

I need this resolved by end of business day today. I need my monthly invoice sent and a response as to why the incorrect amount was taken once again. My cell c app shows arrears over R600 when I always make payment. So tell me WHY IS THIS HAPPENING.