SW
Stefan W
1 reviews | Active since Mar 2013
16 Feb 2015, 22:15
Double billing
I have two contracts phones with cell c. I did a upgrade on one of them. The bill was R 164. Suddenly the amount changed to R 280. I am disgusted by Cell C for changing the amount. Can you please inform me what's going on. Please contact me by email only.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
17 Feb 2015, 08:46Hello Stefan1111,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply17 Feb 2015, 08:46
Official
Hello Stefan1111,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,