1 reviews | Active since Oct 2011
Double Billing
On the 23rd of May 2015 I paid my remaining balance of R142 by the amount of R150 at Nedbank Oudtshoorn and then used my number *** as REF. Then I went to the cell c store in Oudtshoorn to confirm my payment and the lady confirmed that my line was now no longer contract. Therefore the lady said I don't need to fax the proof of payment. of which I showed her and she re-affirmed me again there won't be money deducted. Now to my surprise on the 15 June 2015 I get notification that that very same amount is been deducted. I want my money back in my account as I'm fed up with this network. the whole reason I paid in advance was because I wanted to be done and not pay anymore money and close this damn line. Besides this network is useless in Oudtshoorn just like Telkom mobile.
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
